Shipping & Returns

We don’t stock or ship anything. Every order placed through this site is fulfilled by Amazon.

That means:

• Shipping speed, shipping cost, and tracking are set by Amazon, not by us.
• Returns, refunds, and replacements follow Amazon’s returns policy, not ours.
• If an item arrives damaged or wrong, contact Amazon’s customer service.

For returns, start at Amazon’s returns center: https://www.amazon.com/spr/returns/homepage

We can’t look up your order, change a shipment, or issue a refund, because the purchase happened on Amazon’s system. If you’re unsure where your order stands, check your Amazon account’s order history first.

FAQ

Do you ship the products?
No. We don’t have a warehouse and we don’t ship anything. When you click the buy button, you go to Amazon, and Amazon handles the whole order.

Where do I pay?
On Amazon. We never take your payment details. If a page on this site ever asks for payment information, don’t enter it, and let us know.

How long will delivery take?
That depends on Amazon and the shipping option you choose at their checkout. We can’t see or promise delivery times.

What if my order arrives damaged or wrong?
Contact Amazon’s customer service. They handle replacements and refunds for orders placed on their site.

Can I return a product?
Yes, under Amazon’s returns policy. Start at Amazon’s returns center: https://www.amazon.com/spr/returns/homepage

Do your prices match Amazon’s?
There are no separate prices here. The price shown on Amazon’s product page is the price you pay.

Why do prices change?
Amazon sets and updates its own prices. If a price looks different from when you last checked, that’s Amazon’s pricing, not ours.

Which food is right for my cat?
Our product guides describe each food in plain terms to help you compare. For health questions, weight plans, or diagnosed conditions, ask your veterinarian. We can’t give medical advice.

Do you write the product descriptions yourselves?
Yes. We write original guides for each product based on the product itself. We don’t copy manufacturer text.